Roam is committed to protecting and respecting your privacy. This Policy sets out the basis on which any personal data we (Roam) collect from you, or that you provide to us, will be used or processed by us.
Please read the following carefully to understand how we will use your ‘personal data’ (‘personal data’ means any information relating to you, through which you can be identified, such as name and contact details, biographical information or information about your interests/qualifications.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services. Roam will not share your information for marketing purposes with companies outside their group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
The above policy has been edited by: Roam Headphones, Arrowhead Rd., Theale, Berkshire, United Kingdom RG7 4PE