Shipping and Returns FAQ
What Shipping Methods are Available?
Standard Free Shipping automatically applies to all orders over £20 and is sent via Parcelforce Next Business Day. Your tracking number will be added to the order page.
Do You Ship Internationally?
International Shipping is possible with DHL at an extra charge.
Res of World £20
How Long Will It Take To Get My Package?
Standard Free Shipping takes 1 business day to arrive. Please note that nothing is delivered on Saturdays or Sundays and these days are discounted from the expected arrival time. We do not process any orders between the hours of 5pm on a Fri, through to 9am on a Monday, or on public holidays.
Clothing and drinkware merchandise will be sent separately as it is drop shipped by our custom print house. All orders are dispatched within 3-5 working days.
What Payment Methods Are Accepted?
We accept payments securely by debit and credit cards, or via your PayPal account. Card payments are taken via Stripe Payments gateway. Just look for the green lock in your browser to show the connection is secure.
Is Buying On-Line Safe?
Your transaction is completely secure, when using our card payment terminal or PayPal the payment information is sent directly to our payment processor via a secure connection (https).
Orders & Returns
How do I place an Order?
To place an order online, simply navigate to the page for product(s) you are interest in and click the ‘Add to Cart’ button. You will be presented with the option to review your basket or checkout straight away. Enter your details and complete the transaction. You will be notified if the order is successful.
How Do I Track My Order?
All orders will have a tracking number added to the order once shipped. Please note that all orders must signed for before delivery is made. If you have any questions about arrival time, please ask our customer services team.
How Can I Return a Product?
Visit the Returns page and follow the simple instructions to initiate a return. Please be aware that returns can take 7-14 working days to process due to shipping and administration.